Shipping policy
Monster Custom Picture Framing - Shipping Policy
Effective Date: 5/15/2025
1. Shipping Costs
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Shipping costs are determined based on the size, weight, and destination of your order.
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All shipping fees are calculated at the time of purchase and will be included in your final total.
2. Packaging and Handling
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We take great care in packaging your custom-framed items to ensure they are secure during transit.
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Protective materials and secure packaging methods are used to minimize the risk of damage.
3. Shipping Carriers
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We use reputable carriers to deliver your items. Carrier selection may vary based on your location and order specifications.
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Once your order is shipped, you will receive a tracking number for monitoring your delivery status.
4. Customer Responsibility
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It is the customer’s responsibility to provide accurate shipping information. Monster Custom Picture Framing is not responsible for delays or losses due to incorrect addresses.
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Customers must inspect their packages upon delivery and report any visible damage directly to the carrier.
5. Liability for Shipping Damage
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Monster Custom Picture Framing is not liable for any damage that occurs during shipping.
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Customers are encouraged to purchase shipping insurance for valuable items.
6. Lost or Delayed Shipments
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We are not responsible for lost, stolen, or delayed shipments once the package has been handed over to the carrier.
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Any issues with lost or delayed shipments must be resolved directly with the carrier.
7. International Shipping
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For international orders, customers are responsible for any applicable customs fees, taxes, or import duties.
8. Contact Information For questions regarding our shipping policy, please contact us at:
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Phone: (702) 568-0899
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Email: info@MonsterFaming.com
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Address: 1371 Raiders Way Suite #140, Henderson, NV 89052