Shipping policy

Monster Custom Picture Framing - Shipping Policy

Effective Date: 5/15/2025

1. Shipping Costs

  • Shipping costs are determined based on the size, weight, and destination of your order.

  • All shipping fees are calculated at the time of purchase and will be included in your final total.

2. Packaging and Handling

  • We take great care in packaging your custom-framed items to ensure they are secure during transit.

  • Protective materials and secure packaging methods are used to minimize the risk of damage.

3. Shipping Carriers

  • We use reputable carriers to deliver your items. Carrier selection may vary based on your location and order specifications.

  • Once your order is shipped, you will receive a tracking number for monitoring your delivery status.

4. Customer Responsibility

  • It is the customer’s responsibility to provide accurate shipping information. Monster Custom Picture Framing is not responsible for delays or losses due to incorrect addresses.

  • Customers must inspect their packages upon delivery and report any visible damage directly to the carrier.

5. Liability for Shipping Damage

  • Monster Custom Picture Framing is not liable for any damage that occurs during shipping.

  • Customers are encouraged to purchase shipping insurance for valuable items.

6. Lost or Delayed Shipments

  • We are not responsible for lost, stolen, or delayed shipments once the package has been handed over to the carrier.

  • Any issues with lost or delayed shipments must be resolved directly with the carrier.

7. International Shipping

  • For international orders, customers are responsible for any applicable customs fees, taxes, or import duties.

8. Contact Information For questions regarding our shipping policy, please contact us at:

  • Phone: (702) 568-0899

  • Email: info@MonsterFaming.com

  • Address: 1371 Raiders Way Suite #140, Henderson, NV 89052